About Us

Our Mission

Charter Oak Health Center promotes healthier communities by providing quality, safe, patient-centered health care services in medically underserved areas, regardless of ability to pay.

Our Vision

To be a nationally recognized health and wellness corridor known for comprehensive patient-centered services, it’s highly qualified and dedicated team of health professionals, state of the art technology and collaborative partnerships.

Our History

Since 1978, Charter Oak Health Center, Inc., a federally qualified, freestanding, Joint Commission-accredited, nonprofit community health center – has continuously provided community-based primary health care to residents in the greater Hartford area. We have grown from a small organization operating out of an apartment building to the 60,000 square foot building our patients now call their medical home.

 

Joint Commission

Charter Oak Health Center has received the Gold Seal of Approval by the Joint Commission, an independent, not-for-profit organization. The Joint Commission accredits and certifies more than 20,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organizations commitment to meeting certain performance standards.

FTCA

 Charter Oak Health Center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Board of Directors

Veronica Barcelona, PhD., Chairperson
Anita VarunesJD, Vice Chairperson
Wendy Palacios, Treasurer
Nathan Berrios, Secretary
Armanthia Duncan
Joy-Lynn Hardy
Ramon Vega De Jesus, PhD.
Angelika Matics-Muriel
Claudius McNish
Raye Mutcherson II, PhD.
Nadine Nieves
Lolita Young

Meet The Team

Rick Markello, Interim President and Chief Executive Officer
Liany E. Arroyo, MPH, CPH, Chief Operating Officer
Luis Diez-Morales M.D., Chief Medical Officer
Kimberly Evans, Chief Legal Counsel
Cynthia Brundige, Interim Chief Human Resources Officer
Rick Markello, Interim Chief Financial Officer
Martin Botticelli, Interim Chief Information Officer
Vernette Townsend, MSN, RN, Chief Nursing Officer
Timothy Powers, Chief Corporate Compliance Officer
Christina Cipriani, VP of Behavioral Health
Carlos De Leon Cantero, VP of Quality Assurance
Champayne Johnson, VP of Administrative Operations
Kathleen Bandtlow, Director of Regulatory Compliance and Grants Management
Denine Countryman, Director of Administrative Operations
Vasile Dinicu, Director of Privacy and Risk Management
Miguel Paxi, Director of Pharmacy Operations
Richard Perrault, Director of Facilities
Patrick Scott, Director of Behavioral Health
David Conley, Controller

Locations & Hours

Charter Oak Health Center - Main location - 21 Grand Street

Adult Medicine

Monday – Friday
8:00AM to 6:30PM

Saturday
8:30AM to 2:30PM

Urgent Care – EXPANDED HOURS
Monday – Thursday
8:00AM to 9:00PM

Friday

8:00AM to Midnight

Saturday
8:30AM to Midnight

Sunday
8:30AM to 2:30PM

Pharmacy Hours
Monday – Friday
8:30AM to 5:00PM

Closed for lunch 12:00PM to 2:45PM daily

Saturday and Sunday
Closed

 

Charter Oak Health Center - 32 Grand Street

Monday-Thursday
8:30AM-6:00PM
Friday
8:30AM-5:00PM

Charter Oak Health Center - 401 New Britain Avenue

Monday – Thursday
9:30AM to 6:00PM

Friday
8:30AM to 5:00PM

Charter Oak Health Center – Parkville – 1755 Park Street


MondayFriday
8:30AM to 5:00PM

Charter Oak Health Center - Bloomfield - 693 Bloomfield Avenue

Monday – Friday
8:30AM to 5:00PM

Charter Oak Health Center - Institute for the Hispanic Family - 45 Wadsworth Street

Monday – Friday

8:30 AM to 5:00PM

Charter Oak Health Center - 175 Main Street

Monday – Friday

8:30AM to 5:00PM

A.I. Prince - Regional Vocational Technical School - 401 Flatbush Avenue (School Based Health Center)


Children & Adolescents

Tuesday, Wednesday and Friday
9:00AM to 2:00PM

Dental

Wednesday
8:00AM to 4:30PM

Behavioral Health

Tuesday & Wednesday
8:00AM to 4:30PM

High Road Primary School - 757 New Britain Avenue (School Based Health Center)

Behavioral Health

Tuesday’s

8:15AM to 3:25PM

High Road High School - 245 Locust Street (School Based Health Center)

Behavioral Health

Monday’s

8:15AM to 3:25PM

Parkville Community School - 47 New Park Avenue (School Based Health Center)

 

Behavioral Health

Wednesday’s

8:15AM to 3:25PM

Thomas J. McDonough Middle School - 111 Hillside Avenue (School Based Health Center)

Behavioral Health

Friday’s

8:15AM to 3:25PM

Open Hearth - 437 Sheldon Street (Shelter Location)


Adult Medicine

Monday
8:30AM to 1:30PM

Behavioral Health

Monday
8:30AM to 12:30PM

YWCA - 135 Broad Street (Shelter Location)

Behavioral Health

1st & 3rd Mondays
11:00AM to 1:00PM

South Park Inn - 75 Main Street (Shelter Location)

Adult Medicine

Tuesday
8:00AM to 10:30AM

Behavioral Health

Tuesday
8:00AM to 10:30AM

House of Bread - 27 Chestnut Street (Shelter Location)

Adult Medicine

Wednesday
9:00AM to 11:00AM

Behavioral Health

Wednesday
9:00AM to 11:00AM

ImmaCare Inc. - 560 Park Street (Shelter Location)

Adult Medicine

Thursday
8:00AM to 11:00AM

 

Salvation Army - 217 Washington Street (Mobile Van)

Monday
8:30AM to 11:30AM

Walmart Plaza - 495 Flatbush Avenue (Mobile Van)

Monday

11:45AM to 1:30PM

Unity Plaza - 259 Barbour Street/Mary Shepard Housing - 15 Pavilion Street (Mobile Van)

Monday

2:30PM to 5:00PM

*Alternates Weeks between both locations

Hartford Public Library - 500 Main Street (Mobile Van)

Tuesday

8:30AM to 2:00PM

Wednesday

*Alternates weeks between services 8:30AM to 12:30PM

(Medical/Dental)

C-Town - 165 Wethersfield Avenue (Mobile Van - Located inside of Colt Park)

Tuesday

2:30PM to 5:00PM

 

Town Green/Brainard (South Green) Park (Mobile Van)

Wednesday

12:45PM to 2:15PM

McKinney Shelter - 185 Brainard Road (Mobile Van)

Wednesday

2:30PM to 5:30PM

Farmers Market at Broad Street - 539 Broad Street/Reentry Welcome Center - 716 Windsor Street (Mobile Van)

Seasonal Schedule

Summer Hours TBD